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SLV Health Celebrates 2018 Summit Awards

The Summit Awards is a prestigious North-American wide recognition program that celebrates exceptional customer service achievements in healthcare and in initiatives for improving the quality of service to patients, the quality of work life for healthcare professionals, and the performance of healthcare organizations.

All employees of San Luis Valley Health were eligible to submit a nomination in the respective categories. These submissions were reviewed and approved by the Service Excellence Council, and all employees of San Luis Valley Health were encouraged to vote on the final nominations in each category.

These nominations were also reviewed at a national level, and several of our employees were selected as Pinnacle Achievers, who will be recognized at the National HealthCare Service Excellence Conference in Florida.

A special thanks to the Summit Awards Planning Committee: Cindy Bradley, Kim Chacon, Ressa Gonzales, Billy Werner, Merisa Armstrong, and Amber Jarvies. Thank you to our kitchen staff for providing a great meal at the Summit Awards Ceremony.

Patient Focused Provider


Megan Koenig, DO

Amy Robertson, MD

Aaron Polzin, DC

Melissa Voutsalath, DO

Winner: Carissa Tripi, DO, Orthopedics

Dr. Carissa Tripi has also been selected as a Pinnacle Achiever!

Service Excellence Advisor


Billy Werner, CS Supervisor, Surgery

Cindy Bradley, Nuclear Medicine Tech

Winner: Cathy Canty, RN Case Manager, Orthopedics

Exceptional Employee


Cathy Lesnansky, Service Learning Coordinator

Renee Gallegos, HIM Clerk, Antonito Medical Clinic

Manuel Lopez, Admissions Clerk

Roque Villagomez, CCH Maintenance

Winner: Kim Duran, Admitting Clerk

Empowering Manager


Monica Hinds, Director of Emergency Services

Joe Stephens, Director of Pro Therapy

Janet McGinnis, Director of Imaging

Winner: JoAnna Lucero, Business Office Operations Manager

Exceptional Nurse


Misty Palacios, RN

Heather Smith, RN

Winner: Julie Ramstetter, RN

Julie has also been selected as a Pinnacle Achiever!


Winner: Aesthetics OASIS Team

Members included: Donna Wehe (Team Captain), Mary Rice, Mark Swicegood, Charlotte Heffner, Terri Salazar, Jim Fleming, Jennifer Smith, Ressa Gonzales, and Felicia Gutierrez

Service Excellence Council

Winner: San Luis Valley Health’s Service Excellence Council

Members included: Janet McGinnis, Chad Chavez, Mandy Crockett, Julie Bryant, Jennifferr Baird, Sam Valdez, Shannon Muniz, Adam Lawrence, Billy Werner, Andrea Griego, Renee Gallegos, and Konnie Martin

San Luis Valley Health’s Service Excellence Council has also been selected as a Pinnacle Achiever!

Medical Clinic of Choice

Winner: Stuart Avenue Primary Care Clinic

Stuart Avenue Primary Care Clinic has also been selected as a Pinnacle Achiever!