Coronavirus FAQ

Coronavirus Frequently Asked Questions & Updates


Message from Konnie Martin, CEO, SLV Health

"Our hospitals and clinics have made significant changes in recent months to prevent the transmission of infectious diseases while caring for patients. As your trusted partner in health since 1927, your health and well-being have been our top priority, especially during these uncertain times. Not only have we been able to safely test, treat, and isolate COVID-19 positive patients, we have sufficiently equipped and re-trained our caregivers and front line staff on proper infection control practices. Facilities has implemented social distancing in waiting rooms, mask-use in common areas, and limited entrance and exit points. Maintenance staff are regularly conducting deep-cleaning throughout our buildings. Clinicians have also made the painful but necessary decision to place restrictions on visitors, in alignment with CDC guidance. Our caring and dedicated staff have provided exemplary care for all of our patients and are deeply appreciated. We are proud of our track record and welcome all of our patients, visitors, and travelers to our safe facilities."

Does SLV Health offer COVID-19 Antibody Testing?

Yes, at both labs, in La Jara and in Alamosa. Please call ahead to schedule an appointment. Antibody testing appointments are available Monday-Friday, 9:00 a.m. - 11:00 a.m.

Please print and bring this form to your appointment.

Conejos County Hospital Lab: 719-274-6021

Regional Medical Center Lab: 719-587-1226

What is considered an outbreak?

Colorado uses specific definitions and criteria when talking about COVID-19 outbreaks. A confirmed outbreak is two or more confirmed cases of COVID-19 in a facility or (non-household) group that began in a 14 day period. Most of Colorado’s outbreaks in this pandemic are in health care facilities like nursing homes, which is why our local facilities are being so very cautious in order to protect their residents and employees. There are also outbreaks in jails, workplaces, and other settings.

How many coronovirus tests have been administered in Alamosa County?

This number changes daily and is not currently published consistently, but the most consistent source for local statistics still resides with the public health department who report it to the public on

SLV Public Health Daily Update
July 30, 2020

SAN LUIS VALLEY - The San Luis Valley is in the process of adopting a region-wide approach to assessing and monitoring our COVID-19 risk and our capacity to handle a potential increase in illness. It is coordinated with State measurements which indicate how we move between phases, whether moving forward with loosening restrictions or taking a step back if needed.

One of the measurements being used is the positivity rate. This shows if the region is doing enough testing to properly track the pandemic. Currently, our positivity rate is 6.1%. Ideally, we should be under 5%. This means there are individuals in the community who are symptomatic, but not getting tested. The best way to improve this is if more people who have symptoms pursue getting a COVID-19 test. Getting tested if you’re sick is a great way to help our community understand more about the pandemic and make better-informed decisions.

To get tested, call:
• SLVHealth Respiratory Clinic
• 719-589-2511 ext. 9

The SLVEmergency COVID-19 page,, will now feature a summary of numbers for the SLV Region, as well as a count of the active cases per county, updated weekdays.

FAQ's from the regional Healthcare Coalition


I was diagnosed with COVID-19, but I feel ok (I am asymptomatic, or I have recovered). When can I go back to work? If you received a positive COVID-19 test result, it is important to follow the guidelines Public Health gave you when they contacted you to follow up on the test result. Everyone’s case is different, depending on exposure, symptom severity and duration, and close contacts. If you have questions, call your local Public Health office.

My employer wants to know when I can come back to work, what can I tell them?

Tell them that you do not have a specific date, but need to stay home at least ten days since getting tested (with a positive test) or since you started feeling sick. This may be extended if you still feel sick after ten days, especially if you have a fever, or if Public Health has recommended you continue to stay home.

I was told to quarantine, but I got tested and the test was negative, can I go back to work? No, you need to stay home until the full 14 days of quarantine are over.

I’ve been told by Public Health to isolate, but I need a work excuse, how can I get one? Your Public Health office can provide a letter with isolation/quarantine recommendations that can be used for that purpose.

My employer told me I need a negative COVID-19 test result to come back to work. How do I get one? A negative COVID-19 test is not recommended by Public Health for clearance to go back to work. A person can test positive for several weeks despite being asymptomatic or properly recovered. According to the Colorado Department of Public Health and Environment (CDPHE), “Negative results do not rule out the potential for infection and may offer a false sense of security.” More guidance for workplaces and employers can be found here:

I need a letter of clearance to go back to work, how do I get one? Public Health can provide a note saying you are no longer under quarantine or isolation guidance, but cannot officially “clear” you of COVID-19 to return to work.

I am asymptomatic. I was tested for COVID after close contact with someone who tested positive, and my test came back negative, when can I get tested again? You should wait at least 7 days if you are still asymptomatic to pursue testing again.

What are the visitor restrictions at the hospital? I need to be with my loved one at this time.

As of August 27, 2020, new visitor restrictions are in place. All visitors must check in at the front desk. No visitors are allowed physically to visit a patient who has tested positive for COVID-19. All visitors are required to wear a mask or face covering while in SLVH facilities. All visitors will be screened for COVID-19 symptoms. Visitors are required to wash their hands or use an alcohol-based hand rub before entering or leaving a patient's room. All visitors are required to practice social or physical distancing, stay at least 6 feet (about 2 arms' length) from others while in public areas.

One visitor (18 years or older) per patient per day is allowed. All visitors must stay in patient rooms or exam areas to limit traffic throughout the facility. All other family members and friends will NOT be permitted to enter the facility or wait in lobby or common areas.

Visitor restrictions are in place across all SLVH facilities, including clinics and the emergency department.

Visitors may use the SLVH cafeteria services. Staff can assist with virtual visitations for COVID patients.

Does a fever up to 103 degrees help one fight the coronavirus disease?

A fever is the body's way of attempting to fight off infection. However, a very high fever can also be harmful and should be addressed. If fever reducing medications are not working a person should consult with a medical provider, and may call our triage line for additional guidance, (719) 589-2511, press 9. Monday-Friday, 8 a.m. – 5 p.m. Please leave a message if after hours.

In the meantime, some additional things that can help reduce fever are increasing fluid intake (preferably clear liquids), remove warming clothes such as jackets, sweats, and blankets, use cool packs on the forehead, under the arms, and in the groin.

If you don’t have access to a thermometer, some indications of a fever would include: feeling/looking flushed, experiencing chills, shivering, being hot to the touch (when someone else touches a neutral area like the cheeks or forehead). Sometimes elderly people may also get confused, agitated, and disoriented.

If you are experiencing an emergency, please call 911.

The average normal body temperature is generally accepted as 98.6°F (37°C). Some studies have shown that the "normal" body temperature can have a wide range, from 97°F (36.1°C) to 99°F (37.2°C). A temperature over 100.4°F (38°C) most often means you have a fever caused by an infection or illness.

Who should be wearing a protective facemask?

  • Yes! Keep others safe when you are out in public.
  • If you are coughing frequently, you should wear a facemask to limit possible exposure to others;
  • Healthcare workers who are testing, triaging, and treating patients who are ill, will wear appropriate Protective Personal Equipment (PPE) according to CDC guidelines.
  • Research has shown that a DIY (Do it Yourself) mask may help block the spread of COVID-19 by preventing people who are asymptomatically infected from spreading the disease unknowingly. There are many ways in which you can create a mask to wear from using a bandanna to sewing a mask using one of the many DIY patterns available. While the DIY mask may help slow the spread of COVID-19, it does not provide 100% safety from transmission. It is important to wash your hands, follow the stay-at-home orders and adhere to the social distancing guidelines

How can I protect myself? Is there a vaccine?

Take care of your health and protect others by doing the following:

  • Avoid contact with sick people and stay home when you are ill.
  • Maintain at least 6 feet distance between yourself and anyone who is coughing or sneezing.
  • Avoid touching your eyes, nose or mouth.
  • Clean your hands often by washing them with soap and water for at least 20 seconds or by using an alcohol-based hand sanitizer that contains 60-95% alcohol.
  • It is especially important to clean your hands after going to the bathroom, before eating, and after blowing your nose.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.
  • There is currently no vaccine for COVID-19. The best way to prevent infection is to practice the prevention strategies described above and avoid being exposed. If you have not received the flu vaccine,it is not too late! Visit and scroll down for the answer about vaccines.

What should I do if I think I have symptoms of coronavirus (COVID-19)?

  • If you feel you have symptoms, please call SLV Health at (719) 589-2511 and press 9.
  • The most common symptoms are fever, cough and shortness of breath. Other symptoms like loss of smell are listed on the CDC website.
  • The nurses and providers will probably make special arrangements if they suspect you have the coronavirus and want you to come in for testing or for a visit.
  • Click here for people who have or might have Novel Coronavirus (COVID-19) and their families or caregivers.

  • Going to the clinic or hospital without calling ahead could expose more people to the virus.
  • What are the less common symptoms of COVID-19?

    Other less common symptoms include headache, loss of taste and smell, nausea, diarrhea and body aches. If you have mild symptoms, you can usually self-care, rest, and make sure to stay hydrated. The symptoms should resolve in a week or less.

    If you develop emergency warning signs you should get medical attention immediately - these include trouble breathing, persistent pain or pressure in the chest, new confusion or inability to wake up, or bluish lips or face.

What constitutes having a fever?

Having a fever usually means that an adult body temperature has reached 100.4° F (38°C) or higher, but this can vary between people. An infection, such as the flu, is the most common cause of fever.

I am getting ready to go on a trip. What should I know about any sort of travel restrictions?

It's important to stay informed about travel restrictions. Call your airline ahead of your travel date. The CDC has a helpful web page.

How is coronavirus treated?

The best treatment is prevention! The more that patients and caregivers can do to prevent spreading the virus, the better. Treatment will vary, depending upon the patient's level of acuity. Washing hands for a minimum of 20 seconds and using alcohol-based rubs will help prevent the virus from spreading.

Can I get tested in the San Luis Valley anywhere? If so, what is the process and how long will it take for me to get the results?

The people being tested are those who are hospitalized, have been identified by Public Health to be part of a possible outbreak, are planning to have surgery, or have severe manifestations of the disease.

Will wearing a mask help prevent me from getting the virus?

  • Wear a mask if you are coughing, sneezing, or around other people.
  • Masks are effective when used in combination with frequent hand-cleaning with alcohol-based hand rub or soap and water.

Will SLV Health still be holding their health fairs this spring?

No. In an aim to keep our community members and employees health top of mind during the coronavirus (COVID-19) pandemic, SLV Health is sorry to announce that the health fairs normally hosted in Conejos and Rio Grande Counties have been canceled for this spring. For those who wish to access a blood draw, the Direct to Consumer labs at Conejos County Hospital and the Regional Medical Center allow for walk-in draws at similar pricing as the health fair pricing. No insurance will be charged and the consumer will receive the results directly. For hours, directions, forms and FAQS, please visit the website and click on Services, then Laboratory. For questions please call (719) 587-1226 or (719) 274-6021.

How Can I Find The Video To Sew A Mask?

Click Here to find a video with instructions how to sew a facemask.

Further Resources – These links address current Coronavirus (COVID-19) facts.

American Hospital Association

Center for Disease Control

World Health Organization

Center for Disease Research and Policy

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