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Nondiscrimination Policy for SLV Health

Discrimination is Against the Law

San Luis Valley Health complies with applicable Federal Civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity, or any other federal or state designation.

San Luis Valley Health:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified language interpreters including sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, etc. other formats)
  • Provides free language services to people whose primary language is not English, such as::
    • Qualified interpreters
    • Information written in other languages

If you need these services, ask the Clinic Manager, the Charge Nurse, or contact Christine Hettinger-Hunt.

If you believe that San Luis Valley Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex,

sexual orientation or sexual identityyou can file a grievance with: Christine Hettinger-Hunt, 106 Blanca Ave, Alamosa, CO, 81101, 719-587-1243, Fax 719-587-6307, Christine.Hettinger-Hunt@slvrmc.org. You can file a grievance in person, or by mail, fax or email. If you need help filing a grievance, Christine Hettinger-Hunt is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Colorado Department of Civil Rights, electronically athttp://cdn.colorado.gov/cs/Satellite/DORA-DCR/CBON/DORA/1251629362218, or through the federal Office for Civil Rights by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 508F, HHH Building
Washington, D.C. 20201
(800) 368-1019, (800) 537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.

La Discriminación Va En Contra De La Ley

San Luis Valley Health cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad, sexo, o identidad de genero.

San Luis Valley:

  • Proporciona asistencia y servicios gratuitos a las personas con discapacidades para que se comuniquen de manera eficaz con nosotros, como los siguientes:
    • Intérpretes de lenguaje de señas capacitados.
    • Información escrita en otros formatos (letra grande, audio, formatos electrónicos accesibles, otros formatos).
  • Proporciona servicios lingüísticos gratuitos a personas cuya lengua materna no es el inglés, como los siguientes:
    • Intérpretes capacitados.
    • Información escrita en otros idiomas.

Si necesita recibir estos servicios, comuníquese con Christine Hettinger-Hunt.

Si considera que San Luis Valley Health no le proporcionó estos servicios o lo discriminó de otra manera por motivos de origen étnico, color, nacionalidad, edad, discapacidad o sexo, puede presentar un reclamo a la siguiente persona: Christine Hettinger-Hunt, 106 Blanca Ave, Alamosa, CO, 81101, (719) 587-1243, Fax (719) 587-6307, Christine.Hettinger-Hunt@slvrmc.org. Puede presentar el reclamo en persona o por correo postal, fax o correo electrónico. Si necesita ayuda para hacerlo, Christine Hettinger-Hunt está a su disposición para brindársela.

También puede presentar un reclamo de derechos civiles ante la Office for Civil Rights (Oficina de Derechos Civiles) del Department of Health and Human Services (Departamento de Salud y Servicios

Humanos) de EE. UU. de manera electrónica a través de Office for Civil Rights Complaint Portal, disponible en https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, o bien, por correo postal a la siguiente dirección o por teléfono a los números que figuran a continuación:

U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019, (800) 537-7697 (TDD)

For other languages of this disclosure:

https://www.hhs.gov/civil-rights/for-individuals/section-1557/translated-resources/index.html