Radiology Billing Questions

1. I never saw the radiologist, so why am I being billed?

Radiologists are expert consultants who use medical imaging to diagnosis and assist in medical care. Radiology tests are ordered by your physician and the radiologist is the one who provides the interpretation of those imaging tests in order to further your medical care. Although you may never see the radiologist that provides service for you, the role of radiology in evaluation and treatment is crucial to accurate diagnosis and proper care.

2. I thought I already paid the hospital for this?

Beginning August 1, 2025 SLV Health began billing for both the technical and professional components for all imagining done at our facility. In the past, patients received a separate bill for the professional (radiologist) portion of their exam from RIC (Radiology Imaging Consultants). Going forward, these charges will be consolidated into one bill from SLV Health.

If you were seen prior to August 1, 2025, you may have received two bills. One from the facility (hospital) and one from the reading radiologists (RIC/Radiology Imagining Consultants). The facility charges a technical fee that covers the use of equipment, the supplies, and the radiology technologist. The radiologists charge a professional fee which covers the actual interpretation of the exam.

If you have any questions regarding your bill, please call our Billing Department at (719) 587-6364.

3. Can I set up a payment plan?

Yes! We do offer payment plans. Please contact our Billing Department at (719) 587-6364, so our billing staff can set up a payment plan that is tailored to your individual account.

4. Do you charge interest on your payment plans?

We do not charge interest on the payment plans.

5. Do you offer discounts?

We do offer discounts for patients without insurance; please contact our Billing Department at (719) 587-6364. Unfortunately, we cannot offer a discount to patients who have a balance left after insurance has paid. When we contract with an insurance company we agree to a “contract write-off”, or discount, of the service and we are not allowed to further discount the service for the patient’s balance. We can, however, set up a payment plan.

7. Can I pay my bill online?

Yes, you can! Click here for online bill pay.